We are currently recruiting for a full-time Building Sales Executive to work efficiently as part of the Business Sales team within Moore Concrete, striving to achieve the company’s vision to statements and maximise sales opportunities to achieve sales and gross profit targets. This is a proactive sales role, which will involve liaising with customers via telephone, email and face-to-face meetings.
Hours of work: Standard hours will be Monday to Friday 08:00-17:00. 40 hours per week, however flexibility is required to work additional hours on occasion as needed. The Despatch Office opens from 07.30am and you may be required to start at this time on a rota basis alongside the Building, Planning and Transport teams.
Main Responsibilities of the role:
- Ability to provide excellent customer service and maximise sales opportunities.
- Portray a positive, confident approach, dealing with customer enquiries and finding solutions.
- Proactive verbal & written communication, to ensure management of customer expectations, to foster long term relationships.
- Ensure that enquiries and tenders are accurately completed, recorded & communicated within required timeframes.
- Utilisation of CRM system to manage customer interactions.
- Use of ERP system to efficiency & accurately manage customer orders and pipeline.
- Using market intelligence and data driven analysis to create business development plans.
- Be an integral part of building team, supporting colleagues to achieve overall KPI’s.
- Ensure collaboration between other departments, including Planning, Production, Quality, Technical and Dispatch to ensure that customer requirements and timeframes are met.
- Management of complaints received and assist if required in the resolution.
- Adhere to company Health and Safety Policies.
- Any other duties, as agreed through consultation with the Building Sales Coordinator/ Sales Manager.
Essential Criteria:
- Proven ability to meet customer service and sales KPI’s.
- Field sales experience.
- Excellent communication skills.
- Strong capability to deal professionally with customers and colleagues.
- Ability to work independently and as part of a team.
- Driven individual with a strong interest in the Building/Construction Industry.
- Confident in using computer software such as Microsoft Packages, CRM & ERP systems.
- Good organisational, time management, interpersonal skills, the ability to work as part of a busy team and priorities a busy work schedule.
- Positive attitude with focus on achieving results
Desirable Criteria:
- Product knowledge of precast building products.
- Experience of travelling for business purposes throughout the UK and ROI.
- Experience of working within a busy environment.
Company Benefits:
| · Working hours: Mon- Fri 40 hours per week |
· 30 days holidays |
| · On site car parking |
· Cycle to work scheme |
| · Pension Scheme |
· Company sick pay |
| · Private healthcare scheme
· AXA Insurance Discount |
· Life insurance policy
· Performance Related Bonus |